Privacy Policy

Introduction

astroapp ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase or transaction
• Consult with an astrologer
• Contact our customer support
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name, email address, and phone number
• Date of birth, time of birth, and place of birth
• Payment information (processed securely through payment gateways)
• Consultation history and chat transcripts
• Reviews and ratings

1.2 Automatically Collected Information

When you access our services, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (with your permission)
• Cookies and tracking technologies

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our astrological consultation services
• Personalization: To generate personalized horoscopes, kundli, and astrological reports
• Communication: To send you service updates, promotional offers, and newsletters (with your consent)
• Payment Processing: To process transactions and prevent fraud
• Customer Support: To respond to your inquiries and resolve issues
• Analytics: To analyze usage patterns and improve our platform
• Legal Compliance: To comply with legal obligations and enforce our terms

3.1 With Astrologers

When you book a consultation, we share necessary information (name, birth details) with the assigned astrologer to provide you with accurate guidance.

3.2 With Service Providers

We may share your information with third-party service providers who assist us in:

• Payment processing (payment gateways)
• Cloud hosting services
• Analytics and marketing tools
• Customer support platforms

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit (SSL/TLS)
• Secure storage with encrypted databases
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how users interact with our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at privacy@edwidtech.com

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain consultation history for your reference

When your information is no longer required, we will securely delete or anonymize it.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information during such transfers.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: